If you have a question in Montgomery County, the number to know is 3.1.1.
Montgomery County’s MC311 Customer Service Center (CSC) marked a major milestone this week when it logged its three-millionth service request. MC311 has been in operation since June 2010.
The call was handled by Customer Service Representative Jessica Henriquez who, on September 30, fielded a call from a customer who wanted to know what time the Treasury Office would close that day. Henriquez relayed the 4:30 p.m. closing information to the caller.
The MC311 system was launched on June 17, 2010 implementing the centralized Customer Service Center to enhance public access to community services with one easy-to-rememberTTY 311 Answering to You In Montgomery County Maryland image number and a website available 24/7.